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Trouble starting the game! Help!


Best Answer RobbyZ , 28 May 2014 - 07:32 PM

Uninstall Microsoft family safety filter

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14 replies to this topic

#1 Epa13

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Posted 28 May 2014 - 02:47 PM

I'm having trouble starting up the game; whenever I try to start it up it says:

 

Error: Error communicating with Steam. Please try again later.

You may find additional information on the FAQ or at the forums. If you post a new thread asking for help, please include a link to your log.

 

I have parental controls on, but the password has been put in and it doesn't ask for it anymore. Please tell me how to fix it!



#2 KennyKush

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Posted 28 May 2014 - 02:55 PM

I had this problem yesterday, I shut down 8bitmmo, turned off Steam, turned Steam back on, hit play and it worked fine. If that doesn't work I'm not sure I can help you but someone else probably can.
Never trust anyone, even your own mother could sell you out.

#3 Epa13

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Posted 28 May 2014 - 03:08 PM

I had this problem yesterday, I shut down 8bitmmo, turned off Steam, turned Steam back on, hit play and it worked fine. If that doesn't work I'm not sure I can help you but someone else probably can.

Thanks, but it didn't work.



#4 Zooty

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Posted 28 May 2014 - 03:17 PM

Can you post your log?

 

Other people have had this problem because some Microsoft Parental Control tool was blocking the game.


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#5 KennyKush

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Posted 28 May 2014 - 03:18 PM

Try playing the game off of Steam, you can play right from the website, or download it right to your computer.
Never trust anyone, even your own mother could sell you out.

#6 Epa13

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Posted 28 May 2014 - 05:06 PM

I think this is the start up log:

 

8BitMMO Logging Started at 28/05/2014, 18:02:26.26 
-----===== 8BitMMO Launcher =====-----
Copyright 2013 Robby Zinchak.  ALL RIGHTS RESERVED.
 
Local launcher version:9
Accessing static.8bitmmo.net/launcherConfig.txt
1 frontend servers available - going with http://core.8bitmmo.net/
Remote launcher version:9
Steam online.
Waiting on Steam Auth Ticket...
Steam Auth Ticket OK
Attempting Steam login with 468
Accessing core.8bitmmo.net/steam.php
Problem parsing steam login JSON.  This was received: 
            <html>
            <head>
                <script language="javascript" type="text/javascript">
                    function ProcessData() {
                        var noframe = true;
                        if(window.parent && window.parent.frames) {
                            noframe = window.parent.frames.length < 1;
                        }
                        if(noframe) {
                            window.location.replace('http://fss.live.com/...toApprove=false');
                        }
                        else {
                            window.location.replace('http://fss.live.com/...toApprove=false');
                        }
                    }
                </script>
            </head>
            <body onload="ProcessData();">
            </body>
            </html>
            
Finished with Steam Information Download.
Steam login complete, result:
Steam username:null
Setting breakpad minidump AppID = 250420
Steam_SetMinidumpSteamID:  Caching Steam ID:  76561198073486971 [API loaded no]


#7 RobbyZ

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Posted 28 May 2014 - 07:32 PM   Best Answer

Uninstall Microsoft family safety filter



#8 Epa13

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Posted 29 May 2014 - 08:12 PM

It works, but only when it wants to. I press the launch either on my desktop or on steam and after about 100 tries, it works.



#9 KennyKush

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Posted 30 May 2014 - 12:08 AM

After the latest update I can no longer play on steam on my mom's computer. It only works on my step dad's computer.
Never trust anyone, even your own mother could sell you out.

#10 Zooty

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Posted 30 May 2014 - 12:09 AM

After the latest update I can no longer play on steam on my mom's computer. It only works on my step dad's computer.

Can you please post a log? Someone will take a look at it.


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#11 KennyKush

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Posted 30 May 2014 - 12:30 AM

How do I find the log? I've never done it before.
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#12 Zooty

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Posted 30 May 2014 - 01:20 AM

How do I find the log? I've never done it before.

If you are running the Steam version, go to

C:\Program Files (x86)\Steam\Steam Apps\Common\8BitMMO

and run the .bat file


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#13 KennyKush

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Posted 30 May 2014 - 01:38 AM

8BitMMO Logging Started at Thu 05/29/2014, 22:29:46.88 -----===== 8BitMMO Launcher =====----- Copyright 2013 Robby Zinchak. ALL RIGHTS RESERVED. Local launcher version:9 Accessing static.8bitmmo.net/launcherConfig.txt 1 frontend servers available - going with http://core.8bitmmo.net/ Remote launcher version:9 Steam online. Waiting on Steam Auth Ticket... Steam Auth Ticket OK Attempting Steam login with 468 Accessing core.8bitmmo.net/steam.php Finished with Steam Information Download. Steam login complete, result: Steam username:Steam Requesting kick-off of update process. Kicking off bootup of serverID 1 Accessing core.8bitmmo.net/getServerInfo.php Server is: OK Getting assets from: https://s3.amazonaws.com/8BitMMO/
I don't think I did it right.
I attached the file.

Attached Files


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#14 Zooty

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Posted 30 May 2014 - 08:40 AM

Close the game and delete your %appdata%/8BitMMO folder, when you next launch the game it will redownload.

Note that you will lose any texture packs you have installed.


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#15 KennyKush

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Posted 30 May 2014 - 04:17 PM

Okay thanks.


Never trust anyone, even your own mother could sell you out.